Cancellation policy for guaranteed rooms through the website www.hotelfuertereal.com
Reservations with web rate: Reservations with web rate are not refundable or exchangeable for other services.
Cancellations before arrival (reservations made through means other than the website): If you cancel your reservation at least 72 hours before check-in (2:00 PM on the day booked), no charges will be applied. Otherwise, Hotel Fuerte Real® will charge 100% of the total amount of the stay.
Cancellations after check-in: Once check-in is complete, all payments are final and no refunds will be made for cancellations or changes.
Rate by number of guests: The confirmed rate corresponds to the number of guests indicated in this reservation. Any increase in the number of people may generate an adjustment in the rate.
Minors at no additional cost: Up to two minors under 12 years of age can stay in the same room as the accompanying adult, at no additional cost per accommodation.
Official ID: A valid official ID is required at check-in.
Stay Extensions: If you decide to extend your stay, the original rate may not be available. The rate for additional nights will be the best rate available at that time.
Early departures: In the event of an early departure on the confirmed dates, the amount paid will not be refunded.
Taxes included: All our rates include VAT and accommodation tax.
Changes in rates and promotions: Rates, promotions and discounts are subject to change without prior notice.
Pet policy: Pets are not allowed in our facilities.
Blackout Dates: During Blackout dates, web rates will not be valid. Check with the hotel directly for specific dates.